Terms of Service

Last updated: 28 October 2026

1. Who provides the Service

Quality Ocean 360 ("the Service") is provided by MA Ocean 360 ("we", "us"), a company registered in England and Wales. By using the Service you agree to these terms. If you use it for a company, you agree on its behalf and confirm you may do so.

2. The Service

The Service lets a company run its standards every day (controls, checks, events and actions, risks, audits and reviews) in its own workspace. It never issues or grants a certificate. Your company's administrators decide who works in it, their roles, the controls and their limits, and what each person may see and do. What they set is your company's choice, not ours.

3. Accounts

  • Sign-in uses Ocean ID. Keep your sign-in to yourself; what is done through your account is treated as done by you.
  • Tell us at once at contact@maocean360.com if you think someone else used your account.
  • Accounts are for people. Automated access is only through what we provide for it.

4. Your content

The records, files, photos, comments and decisions in your workspace are your company's content, and it keeps every right to them. You allow us to host, process, send and show them only to run the Service. For this content we act as your company's processor, as the Privacy Policy says. You are responsible for having the right to put in what you put in, and to send it to the people you send it to.

The files in your workspace are your company's responsibility too. We check every file put into the Service for known viruses, and a file that fails the check is never opened. No check finds everything, though: the files that your people, and the people you send to, put in are yours to trust. Keep your own devices protected, and open a file only when you expect it from that person.

5. Your standard and your evidence

The Service helps your company keep its standard and its evidence. Whether your company meets a standard, a law or an authority's rules, and whether it is certified, is for your company, its inspectors and its certification body to decide.

6. Acceptable use

You agree not to:

  • break the law, or send or keep content you have no right to;
  • probe, breach or overload the Service, or interfere with another company's workspace;
  • put a virus or other harmful code into the Service on purpose;
  • record a check, or make it look as if someone checked or approved, in another person's name;
  • resell the Service, or offer it under another name, without a written agreement with us.

7. Fees

Prices are agreed with each company in writing. Some parts of the Service are add-ons your company takes through Ocean Console. We tell your company's administrators in good time before any change to what it pays.

8. Availability and changes

We work to keep the Service fast and available, but it is provided "as is" and we do not promise that it never stops. We may improve or change features, and we will not take away a core part of what your company uses without telling it first.

9. Intellectual property

The Service, its software, design and brand are ours or our licensors'. Your content stays yours. Feedback you choose to give us may be used to improve the Service, with no obligation.

10. Ending

  • Your company may stop using the Service at any time, and ask us to delete its workspace.
  • We may suspend or end access that breaks these terms or puts the Service or others at risk, with notice where we can.
  • When it ends, we make the workspace's records and files available to export for a reasonable period, then delete them as the Privacy Policy says.

11. Liability

Nothing in these terms limits liability that the law does not allow to be limited (including for fraud, or for death or personal injury caused by negligence). Otherwise, we are not liable for indirect or consequential loss, loss of profits, or loss of data caused by events outside our reasonable control, and our total liability in any 12 months is limited to the fees your company paid us for the Service in those 12 months. The Service records checks and decisions; the food, the products and the services they concern, and what follows from them, remain your company's. Nor are we liable for loss caused by a virus or other harmful code in a file that your company, its people or the people it sends to put into the Service, including where our virus check did not find it.

12. Governing law

These terms are governed by the law of England and Wales, and its courts alone decide any dispute, except that nothing here removes protections that local law gives you and that cannot be set aside.

13. Contact

Questions about these terms: contact@maocean360.com.